Resolution services
Dispute Resolution Fees 

Work with us to tailor support for any contractual, civil or legal disputes. Pricing below is for in-the-moment dispute resolution services and out-of-court settlement of a single case.

 If you wish to prepare yourself or de-risk your organisation for future disputes, see our pricing for dispute support packages here.

Single dispute pricing 

The below pricing below is for a single dispute. Costs are split equally between both parties and are calculated based on time, complexity, value and turnover of the parties, however can be tailored according to your situation and preferences. 

Pricing includes:  

  • Reviewing documentation and/or evidence  
  • Mediation or arbitration 
  • Remote or in-person (in London, UK) support 
  • Administration, filing, letters and final outcome report.  

1 hour remote

£200
£100per party
  • Includes: review of documentation, online support, case administration, letters and final outcome report

2 hour remote

£400
£200per party
  • Includes: review of documentation, online support, case administration, letters and final outcome report

4 hour remote

£800
£400per party
  • Includes: review of documentation, online support, case administration, letters and final outcome report

4 hour in-person

£1000
£500per party
  • Includes: review of documentation, in-person support, case administration, letters and final outcome report

8 hour in-person

£2000
£1000per party
  • Includes: review of documentation, in-person support, case administration, letters and final outcome report

Level 1

£3500
£1750per party
  • Dispute value < £25k and
  • Income/turnover < £50k

Level 2

£4850
£2425per party
  • Dispute value < £50k
  • Income/turnover < £100k

Level 3

£5750
£2875per party
  • Dispute value < £100k
  • Income/turnover < £100k

Level 4

£6500
£3250per party
  • Dispute value > £100k
  • Income/turnover < £500k

Level 5

£7500
£3750per party
  • Dispute value > £100k
  • Income/turnover > £1m

Discounted pricing for Non-Profits

Are you part of a charity, CIC, NGO, NPO, B Corp or development organisation that is working for the benefit or society or the planet? As a non-profit ourselves, we understand the struggle to secure funding. And we firmly believe that everyone should have the opportunity to find redress, regardless of the resources available to them.

To support the sector and your good work, we offer reduced pricing for non-profit organisations and individuals.

Contact us

Additional terms

  • Prices shown are base fees and may differ based on actual time and complexity of dispute.  
  • Prices exclude VAT. 
  • This pricing assumes the dispute involves two parties, meaning costs are split equally between both parties. Pricing may differ should additional parties be included.   
  • Pricing includes mediator/arbitrator appearance in London, UK. Should additional travel be required, expenses for travel and accommodation will be charged separately.  
  • Pricing excludes cost of venue. Should parties wish to hold the session outside of the Impress nominated location (or another free and neutral location), additional costs must be covered separately by the parties.  
  • Arbitration costs:  
    • Include appointment of arbitrator; administration support for arbitrator; preparation, directions hearing(s) and drafting of directions and final arbitration award.
    • An additional daily hearing fee is charged if an oral hearing required.
  • Pricing for Annual Support Packages include a set number of disputes per annum, should this be exceeded, each dispute will be charged for individually, using agreed package rates.