Regulatory services
Alternative Dispute Resolution for the media

Quick and affordable access to justice

For those who risk financial or reputational damage from a media-related disagreement, Impress provides an Alternative Dispute Resolution (ADR) service that delivers quick, affordable, discreet results, at a fraction of the cost of going to court.

ADR, also known as Out-of-Court Procedures, as a way of settling disagreements or legal disputes without entering a courtroom. Instead of a judge, an independent third-party expert is appointed who reviews the case and facilitates a resolution. A potential outcome could be a private settlement or a published judgement. Disputes may be with an individual, organisation, publisher, personality or any kind of media entity.

Seeking justice via the courts is prohibitive due to:

  • High legal costs, as well as the inability to recover fees or be granted sufficient compensation in damages, even if the case is found in your favour.
  • Minimum threshold of £10,000 in damages for most lawyer firms to represent.
  • Long waits for a case to go to trial (currently over a year).
  • Risk of further reputational damage in the public eye while awaiting trial.
  • Strategic lawsuits against public participation (SLAPPs) and the exhaustion of resources by spurious or vexatious litigation.
  • Difficulty in proving the merits of a case and demonstrating a claimant would suffer significant disadvantage should the disagreement be allowed to stand.
Why choose Alternative Dispute Resolution with Impress?
Quick resolution

Resolve disagreements quickly! Agreements or judgements can be reached within a week to a few months, depending on the case and your requirements.

Affordable outcomes

Reach a settlement at a fraction of the cost of court. There is no minimum threshold to take a case and fees start from as little as £1500 (split between parties).

No legal intimidation

Deter any legal action intended to harass, intimidate, or exhaust financial and psychological resources (including SLAPPs) and improper use of the legal system to force outcomes.

Legal process, without legal representation

Simple, legally backed process that can be navigated without the need of a lawyer. Terms, timeline and outcomes are tailored to the parties and case.

Freedom of speech

Gain the freedom to hold power to account without fear of costly legal reprisal, or threat of suppression by well-resourced organisations and legal teams.

Discreet settlements

Choose between a formal published judgment, or resolving the dispute privately, outside the glare of the public eye.

Leading-edge litigation & resolution

Legally endorsed process that is current, progressive, favoured by court-systems for its speed of resolution and designed to reflect the fast-paced media industry. Option for legally binding decisions, with no room for appeal.

Expert support

Benefit from independent third-party arbitrators and mediators who are leading experts in their fields (including all media law).

Request a consultation

If you are looking to pursue Alternative Dispute Resolution, or would like practical, confidential advice on resolving a media-related dispute, use this form to request a consultation. 

    Is alternative dispute resolution for me?

    Our speedy, affordable dispute resolution is open to anyone with a disagreement. We have significant experience in media law and the media industry, and can resolve claims for:

    • Journalists, content creators & influencers
    • Artists & creative collectives
    • Employees, contractors & freelancers in the media space
    • Publishers, broadcasters, agencies, ISPs, and music or film production companies
    • People or organisations with an online presence
    • Business owners
    • And more!

    The service can be used to resolve any type of disagreement, legal or otherwise. It is well-suited to any civil claim that involves commercial or contractual disputes, and can be tailored for specific aspects of media law like defamation, malicious falsehood, copyright infringement, misuse of private information, harassment etc.

    If you have a dispute that needs quick and cost-effective resolution to avoid financial damage, reputational risk or intimidation by a well-resourced entity, this service is for you.

    We have delivered the first and only recognised arbitration awards for UK news publishers.

    Since our founding in 2016, Impress has operated the UK’s only recognised low-cost arbitration service for media organisations and members of the public. Our scheme was recognised in 2016 and confirmed once again in 2019 and 2022 by the Royal Charter Board, the Press Recognition Panel. We are non-profit Community Interest Company (CIC) and are fully independent from funders, media organisations, and government bodies alike. 

    We handle hundreds of media related queries, complaints and investigations every year. Some we resolve via our expert regulation team, others through mediation and private, out-of-court settlement procedures like arbitration. We are committed to upholding ethical practices in the media and are well-versed in handling vexatious and intimidatory claims (including SLAPPs). Each member of our panels has been specifically selected for their expertise in media law and civil disputes and every arbitrator is a member of CIArb, the UK’s largest non-profit arbitration body. 

    For those who face financial or reputational risk from a legal dispute, Impress ensures quick, affordable, discreet results, at a fraction of the cost of going to court. 

    Get in touch with us

    How Alternative Dispute Resolution works

    Using polls and surveys in your journalism

    Impress arbitration

    Arbitration involves the appointment of an independent third-party who considers all facts before issuing a judgement, which is legally binding and enforceable through the courts.

    As an alternative to litigation, arbitration provides fair, impartial, cost-effective path to restitution where serious harm or loss has been proved.

    Learn more

    Impress mediation

    Mediation involves the appointment of an independent third-party who facilitates dialogue between parties, that allows them to reach a private settlement via mutual agreement.

    As an alternative to litigation, mediation serves to preserve the relationship between parties, while providing a rapid, cost-effective route to a fair settlement.

    Learn more